RETURNS & EXCHANGES

100% SATISFACTION GUARANTEE 

We want to make this really simple:

If you don’t like them, return them, and get your money back.

HOW IT WORKS

Our promise is that you will love your experience wearing BN3TH.
Purchase a pair and try them out. If you receive your items and are unhappy with them in any way, please fill out the form below detailing your issue. 

The Fine Print:

  • Returns only apply to product that has been purchased from our bn3th.co.uk online store within 28 days of purchase. If your return is approved, we will refund 100% of your order and outbound delivery costs. If you purchased a BN3TH item from a local UK retailer and want a refund, you must contact the shop. 
  • Items purchased from local UK retailers, not from our online store, can only be exchanged, not refunded, and customers are responsible for all delivery expenses in this case. The same dates & rules apply as listed above. 
  • We offer a 6 month manufacturers warranty on all products purchased from our UK websites/stores with proof of purchase. 

Once your submission has been reviewed, you will receive a response from one of our customer service representatives with next steps. Please do not send items back without contacting a BN3TH Representative first. They will be returned to sender. 

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